
Effective Date: July 1, 2025
1. Introduction
These Terms of Service (“Terms”) govern your use of the Dove Manor LA website (https://dovemanorla.com) and any related services, including SMS messaging services. By using our site or opting in to receive SMS messages, you agree to these Terms.
2. Use of the Site
You must be at least 18 years old to use our services.
You agree not to use the site for unlawful, harmful, or abusive purposes.
You agree not to post or send content that is defamatory, obscene, or otherwise inappropriate.
3. SMS Messaging Terms & Compliance
1. Program Description: This messaging program sends appointment confirmation and reminder messages to customers who have booked an appointment with Dove Manor LA through our website at https://dovemanorla.com/, or via our scheduling forms, and have explicitly opted in to receive SMS notifications. Opt-in is collected via web forms with a dedicated checkbox for SMS consent. Messages include scheduling confirmations, appointment reminders, rescheduling updates, and customer support communications.
2. Cancellation Instructions: You can cancel the SMS service at any time. Simply text "STOP" to the same number that sent you messages. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.
3. Support Information: If you experience issues with the messaging program, reply with the keyword "HELP" for more assistance, or reach out directly to [email protected] or call +1 985-866-3860 during business hours.
4. Carrier Liability: Carriers are not liable for delayed or undelivered messages.
5. Message & Data Rates: Message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies based on your service usage and appointment schedule. For questions about your text plan or data plan, contact your wireless provider.
6. Supported Carriers: Our SMS program works with all major U.S. wireless carriers, including AT&T, T-Mobile, Verizon, Sprint, and most regional carriers.
7. Age Restriction: You must be 18 years or older to participate in our SMS program.
8. Privacy Policy: For privacy-related inquiries, please refer to our Privacy Policy at https://dovemanorla.com/privacy-policy
4. Intellectual Property
All website content—including text, images, logos, and graphics—is owned by Dove Manor LA or its licensors. You may not reproduce, distribute, or modify our content without written consent.
5. Disclaimers & Limitation of Liability
Our services and website are provided “as is” without warranties of any kind, express or implied.
We are not responsible for any indirect, incidental, or consequential damages arising from your use of our site or SMS services.
6. Indemnification
You agree to defend, indemnify, and hold harmless Dove Manor LA, its officers, employees, and partners from any claims, losses, or damages resulting from your violation of these Terms or misuse of our services.
7. Termination
We reserve the right to suspend or terminate your access at any time, for any reason, without notice.
8. Governing Law
These Terms are governed by the laws of the State of Louisiana, United States.
9. Changes to These Terms
We may update these Terms periodically. Updates take effect upon posting. Continued use of our website or SMS services indicates acceptance of the revised Terms.
10. Contact Us
Dove Manor LA
106 W Hall Ave, Slidell, LA 70460, United States
Email: [email protected]
Phone: +1 985-866-3860
11. Compliance Note
This Privacy Policy and Terms of Service are designed to meet A2P 10DLC registration and carrier compliance standards.